Due to ever-advancing technology, there is a wide range of digital tools out there to help support your business for a variety of uses. From cutting down workloads to encouraging more collaborative working in your teams, we’ve covered some of the best ways digital tools can help improve your business productivity and support processes. Take a look at some of our suggestions to help inspire some positive changes for your business.

Automating Tasks

Automation software is undoubtedly one of the most useful tools for business in this day and age. Not only does automation help to support the work already being carried out by your team, but it can also help your business to take on more clients and more work, leading to better chances of generating higher revenue from your business.

Popular areas to automate include accounting, customer service, recruitment, and marketing such as email marketing and social media. Automation doesn’t have to completely replace your workers.

Rather, it should be seen as a support for carrying out workloads to assist your team. It can also help to save money by cutting down on the need for you to hire additional employees to help keep up with workloads.

Storing And Editing Documents

In order to keep your business organised and processes running smoothly, it’s important to make sure you have an organised and effective method for storing documents.

You should also have the right digital tools to help with editing, converting, and sending documents for use with colleagues or clients. Using a PDF tool to help with managing documents and information for your business can make it simpler, faster, and improve your business processes.

Having an organised system to store documents will help to make sure your business runs smoothly, and customers find you reliable. It’s also important to make sure files are secure to prevent data leaks of valuable information about your business and your clients.

Predictive Analysis

Gaining And Analysing Data

The data generated from your business can be a valuable tool to help you make improvements to your business and improve your customer experience.

If you’re coming up against problems with your business or your processes and you’re not sure what the right solution could be, data analysis can help to provide you with problem-solving. The feedback you can gather from data gives you a useful insight into your business and whether or not the methods you’re currently using a working well.

Good areas to focus your attention on for data analysis are things such as customer feedback and marketing data. Going forward you can then optimize your processes by factoring in previous feedback from data.

Helps Boosts Sustainability

Digital tools, especially newer ones- thanks to them being more energy efficient can honestly be one of the best ways to support your business. Customers want to support businesses that are sustainable and are thinking about the environment.

While yes, sometimes paper, a printer, and printer ink are needed in this day and age, they’ll still be needed. But all companies have a duty to work towards lowering their waste, recycling, upcycling, and just conserving more energy entirely.

Growing Brand Awareness And Increasing Revenue

For a business that’s able to reach and appeal to a wide audience, you will need to make sure you have excellent branding and marketing. You know your business best, so a lot of the marketing solutions and ideas will likely come to you organically.

However, it can be beneficial to use a marketing professional with more experience in the field to help make sure your business has the awareness it needs to succeed. You can either recruit the right candidate to join your business, or you can hire the services of an external marketing agency.

Either way, make sure you’re working with them closely to ensure that you’re both on the same page when it comes to branding your business and how it comes across to your audience. It’s a good idea to occasionally run marketing campaigns to help increase brand awareness and drive higher traffic to your site.

The more traffic you get on your site, the better the chances that you will increase sales or attract more clients, meaning potentially higher revenue.

Supporting Remote Working

If you want your business to step into the future and keep up with trends, it’s a good idea to support remote working for your employees. Although there are of course some roles that need to be carried out in a workplace, more digitally focused businesses can produce a lot of their workload remotely.

There have been a number of benefits for employees from remote working reported through those working from home. Many employees find they prefer working from home and find it easier to focus on their tasks and balance their home and work life.

However, there are also benefits from remote working for you as a business owner. Having your employees work from home may lead to reduced costs of running your business. For example, you won’t need to buy or rent an office space, buy expensive IT equipment, or have the daily running costs of an office space.

If you do opt for remote working or even hybrid working for your business, just make sure your team has the digital tools in place that they need for collaborative working.

Encourage Collaborative Working

This brings us to the importance of collaborative working for your employees and how you can encourage it. Collaborative working means your business is more likely to function smoothly and effectively. The combined experience, knowledge, and skills of your employees will be more effective than trying to run projects from one viewpoint.

There are different tools you can implement in your business to encourage collaborative working and it will depend on the types of projects you’re working on for your business. Some of the best collaborative tools include:

• virtual meeting rooms to replace face-to-face meetings
• business communication channels
• collaborative whiteboard tools
• collaborative feedback tools such as live polls


Providing Better Customer Service

Having better digital tools in place will also help to improve the customer service experience received from your business too. Making sure you and your team have the right digital tools in terms of IT equipment and software will help to reduce how long it takes you to deal with customers and respond to queries.

It will also improve the processing time for solving problems your customers may encounter or feedback they give you on experiences they’ve had with your service.