Today, the hospitals usually charge higher fees for providing treatment and performing surgeries and hence the patients cannot pay the amount immediately. A person can fall sick anytime and hence they should immediately arrange for finance. So, they encounter; insurance companies to create health insurance policies. The insurance companies directly pay the amount to the hospitals. So, in the process of medical treatment and settlement of claims, the role of medical billers is significant.
They perform several tasks to benefit the patients, hospitals and insurance companies. The role of medical biller or an accountant is not only confined to preparation of invoice and accepting amount. They should verify if the appointments are actually billed. Then, also they should collect the amount from the insurance companies and verify if they are paying the entire amount as demanded by hospitals. They should verify that every patient’s record is verified. So, the hospitals can also save their administrative costs. The patients can pay the amount to the hospitals on time and the insurance company can also interact with the medical billers whenever any problem arises.
Medical billers-security and reliability
They maintain the records of every patient and store the information carefully in the system. So, the data of the patients is not leaked. So, the medical billers are also well aware about the IT issues.
They adapt different quality insurance measures to renovate the business process so that they can save more costs day-by-day.
Process of transmitting claims
In the process of transmitting claims for medical billing, they verify if the insurance companies are paying the entire amount to the hospitals. Sometimes, if the insurance companies are not able to forward the amount as required by the hospitals, then they negotiate with the hospitals. They interact with the insurance companies and the patients so that they are able to settle the amount on time. They are aware about issues such as taxation, concessions, tariffs and other attractive schemes that are provided by government.
They analyze the data of the patients and verify if they are eligible for benefits. They can enter other information of the patient to determine their claim charges. The patients are assigned with certain ICD or CPT codes and the medical billers verify if they correspond with the AMA approved codes.
The medical billing transmitting claims process takes place in the clearing house and the amount is sent in batches. They also effectively handle the denials if the insurance companies are not willing to pay the entire amount. The denials should be promptly handled so that the amount is paid is paid on time. They also provide pre-certification services and posting insurance payments of the patients. All the transactions should be handled effectively. Even if the amount is paid incorrectly, then they interact with the patients or insurance companies.
They also provide physician credentialing and enrollment services to the patients by maintaining their CAQH profile and downloading their credentialing application kits from the government insurance companies. They collect requisite information from the physician and submit the signed applications to the insurance companies.